Milagros Zamudio is President & Founder of Personaz, an international advisory firm focused on ESG strategy and Sustainability Reporting across the Americas. With over 16 years of experience in sustainable development and ESG performance, she has worked extensively with globally recognized international standards and evolving regulatory frameworks.

Since 2012, she has collaborated with the Global Reporting Initiative (GRI) in Amsterdam, serving as a member of the Management Approach Expert Group, the GRI Stakeholder Council, and as Vice Chair of the Council, contributing to the development, review, and technical refinement of global sustainability standards.

Prior to founding Personaz, she built a distinguished executive career spanning more than two decades at leading corporations including Telefónica and Electroperú, where she oversaw strategic planning, sustainability integration, corporate communications, and budget management processes, reinforcing financial discipline and organizational performance.

Under her direction, Personaz has supported the preparation of more than 100 Sustainability Reports, conducted over 35 materiality assessments, delivered 40+ official GRI-certified training programs, and executed 25+ independent external assurance engagements for major organizations across the energy, mining, infrastructure, banking, telecommunications, and industrial sectors.

Milagros holds a Master’s degree in Communications from Michigan State University and has completed executive studies at Harvard University and EY Amsterdam. Personaz operates from offices in Miami and Lima and maintains active strategic partnerships across Latin America, serving clients throughout the region and internationally. She is a GRI Training Partner and a member of L500 – Miami Chapter.

She participates in international panels, conferences, and graduate-level programs focused on sustainability and ESG.

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Corporate Sustainability Consultant in Latin America, with over 13 years of experience helping companies turn sustainability into a driver of competitiveness, risk management, and value creation. She supports the strengthening of impact management and reporting practices across the environment, the economy, and people, ensuring alignment with business strategy and stakeholder expectations.

She has contributed to more than 45 sustainability projects across over 25 companies, including stakeholder mapping, materiality assessments (impact materiality and double materiality), sustainability strategy development, corporate policy design, and capacity building through workshops and training programs. She also has experience assessing sustainability performance, including the use of S&P’s Corporate Sustainability Assessment (CSA), and applying frameworks and methodologies such as GRI, SASB, TCFD, and CSRD.

She currently serves as Country Director at Personaz in Peru, where she leads strategic projects under the highest international standards, ensuring technical excellence and a differentiated value proposition for clients across sectors such as energy, mining, infrastructure, consumer goods, fisheries, insurance, the public sector, among others.

She holds a B.A. in Communications from Universidad San Ignacio de Loyola and a Master’s degree in Strategic Communication for Organizations. She earned the MIT Sustainability Certificate (U.S.) after completing a one-year academic program. She complements her education with international executive studies at Wharton School (U.S.) and Vrije Universiteit (the Netherlands). She also holds an International Diploma in Community Relations and Social Responsibility (ESAN).

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Inés is Spanish by birth and lives in Madrid. She holds a degree in Economics and Business from Universidad Complutense de Madrid and an International Master’s in European Economic Studies from the College of Europe in Bruges, Belgium.

Member of the Advisory Board of EIG, Of Counsel at Gabeiras & Associates in sustainable finance, Member of the ECODES Board of Trustees, and Co-Director of the ESG Forum at FIDE.

Former President of Spainsif, Member of the Eurosif Board, and board member at Forética and DIRSE. Associate Professor at Universidad Complutense de Madrid and Executive Director of the Master’s in Sustainable Development Management at UNIR. Fluent in English, Portuguese, and French.

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